Terms of Use

These Terms of Use (“Terms”) constitute a legally binding click-wrap agreement between you (“User”, “Student”, “you”) and Lawlevelup (“Lawlevelup”, “we”, “us”, “our”), governing your access and use of the website www.lawlevelup.com, associated webpages, applications, learning portals, communities and any other services or materials offered (“Platform”).

By accessing, enrolling in, or using the Platform, you expressly agree to these Terms, our Privacy Policy, and our Refund & Cancellation Policy, each of which is incorporated by reference. If you do not agree, please do not use the Platform.


1. ELECTRONIC CONTRACT & ACCEPTANCE

By clicking “I Agree”, creating an account, purchasing a course, or using any part of the Platform, you enter into a legally binding electronic contract with us under the Information Technology Act, 2000. We maintain logs of your acceptance including timestamp, IP address, and version of these Terms.


2. NATURE OF SERVICES (NO LEGAL ADVICE)

Lawlevelup provides legal-education and skills-training programmes (the “Academic Programmes”). We are not a law firm, do not provide legal advice, and no advocate–client relationship is created or implied. If you need legal advice, you should consult a licensed advocate. We do not guarantee any specific outcome (such as job placement, legal success, grades or certification beyond what is stated).


3. DEFINITIONS

  • Academic Programme: Any course, workshop, bootcamp, masterclass or educational product offered via the Platform.

  • Student / Learner: An individual who enrols and participates in an Academic Programme.

  • User Content: Any material submitted or posted by you in connection with your use of the Platform (e.g., assignments, forum posts, questions).


4. COURSE CONTENT, ACCESS & DURATION

  • All content (videos, text, assignments, handouts, live sessions) is delivered via our proprietary or third-party LMS and remains our property (or licensed by us).

  • Upon enrolment, you are granted a limited, non-exclusive, non-transferable, revocable licence to access the content for your personal learning only, during the access period (which is typically 3 years from the programme start, or 1 year post-completion, whichever is later).

  • You must not copy, reproduce, distribute, publicly post, screen‐record, share login credentials, permit proxy access or commercially exploit the content.

  • We may update, change, suspend or discontinue any part of the Platform, change faculty/mentors, alter schedules or curriculum, cancel classes, or substitute content without constituting a deficiency of service. In such event we will endeavour to provide equivalent access.


5. ADMISSION & ELIGIBILITY

  • You must be 18 years or older and competent to enter into a contract.

  • For some programmes eligibility criteria apply (e.g., prior education or experience); these will be stated on the course page.

  • You agree to provide accurate, complete and up-to-date information at enrolment and in your account.

Fees, Instalments & Payment

  • Fees are as displayed on the course page and are exclusive of applicable taxes (unless stated otherwise).

  • Where instalment payment is permitted, you authorise us to collect via NACH/auto-debit. The second instalment is due within 45 days of the first payment (unless stated otherwise). If a payment fails or is dishonoured, we may suspend access until you clear the dues.

  • All pending amounts must be cleared before certificate issuance.


6. CERTIFICATES & TRANSCRIPTS

  • Completion of all coursework, submissions, assessments and payment of all due fees is necessary for issuance of a certificate.

  • Certificates are typically issued within 3 months of programme completion. Transcripts may be available for an additional fee.

  • We reserve the right to change the certificate format, issuer, partner institution or recognition status without prior notice.


7. USE OF NAME, LIKENESS & STUDENT WORK

By enrolling you grant Lawlevelup a worldwide, royalty-free, irrevocable licence to use your name, photograph, video participation, testimonials, and selected student work (non-confidential) for marketing, promotional and educational purposes (website, brochures, social media, etc.). You may opt-out by emailing [email protected], but this does not affect prior uses.


8. USER CONTENT & COMMUNITY RULES

  • If you post comments, questions, assignments, or other materials (User Content), you grant us a worldwide, royalty-free, non-exclusive licence to use, display, reproduce and distribute such User Content for operating and improving the Platform.

  • You must not post or share unlawful, infringing, defamatory, obscene, harassing, hateful, violent, misleading, fraudulent, or spam materials.

  • We reserve the right (but not the obligation) to monitor, remove or restrict access to User Content and to suspend or terminate your account for violations.


9. REFUND & CANCELLATION POLICY

All refunds, cancellations or credit matters are governed exclusively by our Refund & Cancellation Policy (available at https://lawlevelup.com/page/refund-policy).
By enrolling in a programme you acknowledge that you have read and understood that Refund Policy and agree that any conflict between these Terms and the Refund Policy regarding refund/cancellation will be resolved in favour of the Refund Policy’s terms.


10. DISCIPLINARY ACTION & MISCONDUCT

We expect professional conduct. Misconduct, harassment, cheating (including AI generated submissions if prohibited), plagiarism, piracy or other rule violations may result in suspension, expulsion from the Programme, denial of certificate issuance, access revocation and forfeiture of payments, at our sole discretion.


11. POSH & WORKPLACE CONDUCT

Though much of our Platform is online/remote, we maintain a policy in line with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, applied in a gender-neutral way. We will investigate complaints of harassment or inappropriate behaviour via our Internal Committee (ICC) and take appropriate action.


12. THIRD-PARTY SERVICES & TOOLS (INCLUDING AI)

  • The Platform may integrate or link to third-party services (payment gateways, LMS platforms, communication apps, AI tools, etc.).

  • We do not control these third-party services and disclaim liability for their content, reliability, performance, security or privacy practices.

  • Where AI tools are involved, outputs may be inaccurate or unsupported by law; you must independently verify any output before reliance. No AI output constitutes legal advice.


13. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law:

  • The Platform and all content are provided “AS IS” and “AS AVAILABLE.”

  • We make no representation or warranty (express, implied or statutory) regarding suitability, accuracy, completeness, legality, merchantability, non-infringement, fitness for a particular purpose, or results from usage.

  • Educational content is for general information only and is not legal advice.


14. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of data, goodwill or business interruption arising out of or related to your use of the Platform.

  • Our aggregate liability for all claims in any 12-month period shall not exceed the greater of (a) the fees paid by you to us for the relevant Programme in the preceding three (3) months, or (b) ₹[Insert Cap Amount].

  • Nothing in these Terms excludes liability for fraud, willful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.


15. INDEMNITY

You agree to indemnify, defend and hold harmless Lawlevelup, its officers, directors, mentors, employees and affiliates from any claims, liabilities, damages, losses, costs (including legal fees) arising out of or related to:

  • Your breach of these Terms or any policy

  • Your misuse of the Platform

  • Your User Content or your violation of any third-party rights or applicable law

  • Your payments or financial obligations to us


16. SUSPENSION & TERMINATION

We may suspend or terminate your access at any time (with or without notice) if you breach these Terms, engage in misconduct, fail to make payment, or pose risk to the Platform or other users.
Survival: Clauses regarding Intellectual Property, Fees & Payments, Disclaimer, Limitation of Liability, Indemnity, Governing Law & Dispute Resolution, and any other clause which by its nature should survive termination shall continue in full force.


17. AMENDMENTS

We may revise these Terms from time to time. If we make a material change, we will notify you (e.g., via email or notification). Continued use of the Platform after the “Last Updated” date constitutes your acceptance of the new Terms.


18. GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION

These Terms are governed by the laws of India. The courts at Ghaziabad, Uttar Pradesh shall have exclusive jurisdiction for court proceedings and injunctive relief.

Arbitration Clause (Non-Consumer Disputes):
Any dispute that does not involve a “consumer” as defined under Indian law shall be finally resolved by arbitration under the Arbitration & Conciliation Act, 1996, by a single arbitrator appointed mutually or as per statute; the seat of arbitration shall be Ghaziabad, Uttar Pradesh, the language of arbitration shall be English. Either party may seek interim relief from courts.

Consumer Rights:
Nothing in this clause prevents a consumer from approaching the appropriate Consumer Disputes Redressal Commission. An arbitration clause cannot oust the jurisdiction of such a Commission under Indian law.


19. GRIEVANCE OFFICER

In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and other applicable law, we have appointed a Grievance Officer:

Email: [email protected]

The Grievance Officer will acknowledge your complaint within 48 hours and endeavour to resolve it within 30 days.


20. MISCELLANEOUS

  • Force Majeure: We shall not be liable for delay or failure due to causes beyond our reasonable control (natural disasters, internet failures, strikes, acts of government, etc.).

  • Assignment: You may not transfer your rights or obligations under these Terms without our written consent. We may assign or transfer these Terms or the Platform to any affiliate or successor.

  • Notices: We may send notices to your registered email address. Legal notices may be sent to [[email protected]].

  • Severability: If any provision is invalid or unenforceable under applicable law, the remainder shall remain in full force and effect.

  • Entire Agreement & No Waiver: These Terms, plus the Privacy Policy and Refund Policy, constitute the entire agreement. No waiver of any term shall be effective unless in writing.


CONTACT US

If you have any questions about these Terms, please contact us at:
Email: [email protected]